Effective from 1 August 2026 (version 1.0)
For the purposes of these Terms of Use, the following terms shall have the meanings set forth below:
By registering an account, checking the "I accept the Terms of Use" checkbox, or by continued use of the Platform, you confirm that:
Construction Team is a cloud-based platform (SaaS) for construction project management, providing the following modules and features:
The Platform is a management and organizational tool. It does NOT replace professional accounting, legal, engineering or tax advice. The Customer is obligated to ensure professional oversight of all data and documents processed through the Platform. Feature availability depends on the selected Subscription Plan. The Provider reserves the right to add, modify or remove features with reasonable notice.
When registering a company account, the Customer and its Users agree to:
The Account Administrator is responsible for managing users, their roles and permissions within the company account. The Customer bears full responsibility for all actions performed by its authorized Users on the Platform.
The Provider reserves the right to verify the information provided and to suspend accounts upon discovery of inaccuracies, fraudulent data or suspicion of unauthorized access.
Upon registration, the Provider grants a free trial period (currently 7 days) with access to the Platform's features. The trial does not convert automatically into a paid subscription. After it expires, access to paid features ends unless the Customer selects a paid Subscription Plan. Data entered during the trial is retained.
Each Subscription Plan defines specific limits for: maximum number of users, maximum number of projects, file storage volume, access to AI features and advanced analytics. Upon reaching a limit, the Platform may restrict the creation of new records without deleting existing data.
Prices are in euro. Payments are processed by a certified payment processor (Stripe). The subscription renews automatically at the start of each new period (monthly or annual) unless the Customer cancels it before the end of the current period. Unless stated otherwise, prices exclude VAT, which is charged in addition. The final price including VAT is shown to the Customer before the payment is confirmed.
If a payment fails, the Provider will retry it during a grace period. If the payment is not made after the grace period, access to the Platform may be restricted or suspended. During suspension, the Customer's data is retained for up to 90 days. If the outstanding amount is not paid within that time, the agreement is deemed terminated and Section 15.5 applies. For Business Customers, statutory default interest accrues on overdue amounts from the day following the due date until payment in full.
The Provider may change Subscription Plan prices with at least 30 days' notice by email. New prices apply from the next renewal occurring after the notice period. If the Customer does not agree with the new prices, it may cancel the subscription before that renewal and keep using the Service at the current prices until the end of the paid period. Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of the next period.
Subscription fees paid are non-refundable, including for any unused part of a period, upon cancellation of the subscription or termination of the agreement, unless the law expressly provides otherwise. For Consumer Customers, this rule does not affect the right of withdrawal or the rights in case of non-conformity of the Service under Section 22.
When use of the Platform exceeds a limit of the Subscription Plan (for example, number of users or storage), the Provider may, instead of restricting the creation of new records, charge an overage fee at the prices published on the pricing page at the time of the overage. Overages are invoiced together with the next subscription payment and are non-refundable. The Customer may at any time move to a higher plan or reduce usage to avoid future overages.
The Provider may grant rewards for referred new Customers under the conditions shown in the Platform at the time of the invitation. A reward is granted only as a discount on future subscription fees, is not paid out in cash and is not transferable. The Provider may refuse or revoke a reward in case of withdrawal from the agreement, refund, non-payment or abuse (including self-referral and fictitious accounts). The Provider may change or discontinue the program at any time, without affecting rewards already granted.
The Customer and its Users agree NOT to perform the following actions:
The Provider reserves the right to take the following measures in case of violations: warning, temporary suspension of access, or immediate account termination for severe or repeated violations. The Provider may use automated monitoring systems to verify compliance with these rules without accessing the content of Customer Data.
The Customer retains full ownership of all Customer Data uploaded, created or processed on the Platform. The Provider does not acquire ownership rights over Customer Data.
The Customer grants the Provider a limited, non-exclusive license to store, process, display and transmit Customer Data solely for the purposes of providing the Service. This license includes the right to create derivative data (such as vector embeddings for search) for Platform functionality.
By using AI features, the Customer agrees that the content of uploaded documents may be sent to third-party AI service providers for processing, parsing and analysis. The Provider does not use Customer Data to train AI models and uses AI service providers whose contractual terms do not permit such training. AI processing is performed solely for delivering functionality to the specific Customer.
The Customer bears full and sole responsibility for the accuracy, legality and completeness of all Customer Data, including but not limited to: financial data, amounts, quantities, tax information, counterparty data and content of Construction Documents. The Provider does not verify the content or validity of uploaded data and documents.
The Customer may export its Customer Data using the export functions available in the Platform. The scope and formats of the export are determined by the available functions and may differ between modules.
All intellectual property rights in the Platform - including but not limited to software code, algorithms, AI models, user interface, design, logos, trademarks and documentation - belong exclusively to the Provider and/or its licensors.
The parties undertake to maintain the confidentiality of any information received from the other party in connection with this agreement that is not publicly available.
Personal data processing is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. Detailed information is available in our Privacy Policy.
The Provider uses commercially reasonable efforts to ensure continuous availability of the Platform but does NOT guarantee a specific level of availability (SLA).
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE". THE PROVIDER EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
THE PROVIDER'S TOTAL AGGREGATE LIABILITY UNDER THIS AGREEMENT, REGARDLESS OF THE LEGAL BASIS (CONTRACT, TORT OR OTHERWISE), SHALL NOT EXCEED THE AMOUNT OF SUBSCRIPTION FEES ACTUALLY PAID BY THE CUSTOMER FOR THE 3 (THREE) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
The Provider shall NOT be liable for:
The limitations in this section do not apply to damages caused by the Provider's intentional misconduct or gross negligence, in accordance with Art. 94 of the Bulgarian Obligations and Contracts Act, nor to the extent they conflict with mandatory rules protecting Consumer Customers (Section 22). The Customer acknowledges that the subscription fees reflect the risk allocation set forth in this section.
The Customer agrees to indemnify, defend and hold harmless the Provider, its employees, directors, agents and subcontractors from and against any and all claims, actions, losses, costs (including reasonable attorney fees) arising from or related to:
Upon receipt of a claim, the Provider will notify the Customer within a reasonable time. The Customer shall assume control of the defense with counsel approved by the Provider. The Customer may not enter into any settlement that imposes obligations on the Provider without the Provider's prior written consent.
This agreement takes effect from the date of registration and continues until terminated as described below.
The Customer may cancel its subscription at any time from the account settings or by notice to the Provider. Cancellation stops automatic renewal and takes effect at the end of the current paid period, until which access is retained. No refund is due for any unused part of the period, without prejudice to the rights of Consumer Customers under Section 22.
The Provider may terminate the agreement for: material breach of the terms that is not remedied within 15 days of written notice; immediately - for fraud, illegal activity, threat to system security or other Customers; non-payment after expiration of the grace period.
The Provider may terminate the agreement without cause with at least 90 days' written notice. Termination takes effect at the end of the current paid period, but not before the notice period expires. The subscription is not renewed after the termination date, and the paid period is provided in full.
Upon termination:
The Provider may temporarily suspend (without terminating) access to the Platform upon suspicion of violations, pending investigation. During suspension, Customer Data is preserved.
Neither party shall be liable for failure to perform its obligations under this agreement when such failure is caused by circumstances beyond its reasonable control (force majeure), including but not limited to:
The affected party must notify the other party immediately and take reasonable measures to mitigate the consequences. If force majeure continues for more than 90 (ninety) days, either party may terminate the agreement by written notice. The Customer's payment obligations are NOT released by the force majeure clause. For periods during which the Service was completely unavailable, the Provider extends the current paid period accordingly instead of refunding any amounts.
The Platform integrates and uses third-party services to deliver its functionality. By using the Platform, the Customer acknowledges the following:
Construction Team uses artificial intelligence technologies to provide certain functionalities. By using these features, the Customer acknowledges and agrees to the following:
Any disputes arising from or in connection with these Terms of Use shall be resolved in the following order:
The Provider reserves the right to amend these Terms of Use under the following conditions:
This Section applies to Consumer Customers only. In case of conflict with other provisions of these Terms, this Section and the mandatory provisions of law prevail.
These Terms are governed by and construed in accordance with the laws of the Republic of Bulgaria and applicable European Union law. The choice of Bulgarian law does not deprive a Consumer Customer of the protection afforded by the mandatory provisions of the country of its habitual residence.
Contact information: