Raise a request for information against the project, route it to the designer or client with a response deadline and track it from open to answered. Log cost and schedule impact, attach files and keep a full audit trail of every question and answer.
Questions to the designer sent by email get buried, forwarded and forgotten. Without a number, a deadline and a record, work stalls or gets built wrong.
An RFI sent by email sits unanswered in someone's inbox. Nobody knows it is open, so the crew waits or guesses.
Without a due date, a designer answers when they get to it — days or weeks later, while the work it blocks stands still.
A late answer costs money and time, but the cost and schedule impact is never recorded, so the claim has no basis.
When a dispute arrives, who asked what and when? Scattered emails cannot prove the question, the answer or the delay.
From an open question to a documented, closed answer.
Subject, question, project and contract, with an internal assignee and the external addressee — designer or client. Each RFI gets a unique number.
Set a response due date and send it to the right party. Open and overdue RFIs are visible at a glance, so nothing waits silently.
The question, the answer and every attachment live on one record — not across a dozen forwarded emails.
Flag the cost impact and the schedule impact in days, so a late or costly answer is documented for a claim.
Draft, open, answered, closed — with a void path. You always know which questions are still blocking work.
Every RFI keeps who asked, who answered and when — a defensible record for disputes and handover.
From an open question to a documented answer in four steps.
Pick the project and contract, write the subject and question, set a priority and the internal assignee.
Address it to the designer or client and set a response due date. The RFI is open and tracked.
The answer is recorded on the RFI with any attachments. Cost and schedule impact are logged if relevant.
Once the answer is in and acted on, close the RFI. Void it if it is no longer needed. Everything stays on record.
Anyone who has to get answers to keep work moving.
Raise a numbered RFI the moment a drawing is unclear, with a deadline, instead of chasing the designer by phone.
Track every open question per project and escalate the ones that are overdue and blocking work.
See cost and schedule impact across RFIs and use the record to support delay and variation claims.
Receive clear, numbered questions with a due date instead of vague email threads.
Why a dedicated RFI module beats an email thread:
| Feature | Construction Team | |
|---|---|---|
| Tracking number | None | Unique RFI number per question |
| Response deadline | When they reply | Due date with overdue alerts |
| Question and answer | Across forwards | On one record |
| Impact | Not captured | Cost and schedule impact logged |
| Status | Read / unread | Draft, open, answered, closed |
| Attachments | Lost in threads | Kept on the RFI |
| Audit trail | Scattered | Who asked, who answered, when |
An RFI (request for information) is a formal question — usually to the designer or client — when something on the drawings or specs is unclear. It is tracked with a number, a response deadline and a recorded answer.
Yes. Every RFI has a response due date, and open and overdue RFIs are highlighted, so questions that block work do not sit unanswered.
Yes. Each RFI can flag a cost impact and a schedule impact in days, giving you documented grounds for a delay or variation claim.
An RFI moves from draft to open to answered to closed, with a void option. You always see which questions are still open and blocking work.
Yes. Each RFI has an internal assignee and an external addressee — the designer or client — so the right party owns the answer.
Yes. Attach the relevant drawing extract, photo or document to the RFI so the question and its context stay together.
Yes. Every RFI keeps who raised it, who answered and when, giving you a defensible record for disputes and handover.
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